| Hello, | Fraud report: | ||||||||||
| 2000602509 | |||||||||||
| Thank you for contacting us regarding this situation. I'm very sorry to | |||||||||||
| hear that this has happened to you. I know how frustrating it is to want | http://crs.ebay.com/aw-cgi/eBayISAPI.dll?CRSStartPage | ||||||||||
| to complete something, only to be held back. | |||||||||||
| I reviewed your report and found that appropriate action has been taken | |||||||||||
| in this matter in accordance with our site policies. At this time, I can | |||||||||||
| inform you that the seller you reported is currently not a registered | |||||||||||
| eBay user. This occurs when a user cancels his or her membership or the | |||||||||||
| membership is suspended. Once a membership is cancelled or suspended, | |||||||||||
| the user is unable to bid, sell, or exchange feedback on the eBay site. | |||||||||||
| Due to privacy concerns, I am not at liberty to discuss specific details | |||||||||||
| of any action taken. I hope you understand this position and that it | |||||||||||
| assures you that your personal account history will always remain | |||||||||||
| private. | |||||||||||
| At this time, I would like to review some options that I feel you should | |||||||||||
| pursue based on the information available to me. Since eBay is not | |||||||||||
| involved in the actual transaction that takes place, I am unable to | |||||||||||
| directly intervene. However, I can provide some suggestions that may be | |||||||||||
| of assistance. Some information about the options I am going to discuss | |||||||||||
| can be found at: | |||||||||||
| http://pages.ebay.com/help/confidence/isgw-fraud-protection.html | |||||||||||
| Since you sent payment by money order, please contact the company that | |||||||||||
| issued the money order for more information on the options available to | |||||||||||
| you. You may be able to trace the money order that was sent and/or stop | |||||||||||
| payment if funds have not been received. | |||||||||||
| You may also want to consider filing a complaint with the Internet Fraud | |||||||||||
| Complaint Center (IFCC). The IFCC is a partnership between the Federal | |||||||||||
| Bureau of Investigation and the National White Collar Crime Center. The | |||||||||||
| IFCC will review and evaluate complaints and refer information to the | |||||||||||
| appropriate local, state, or federal agency. Every complaint that is | |||||||||||
| referred by the IFCC is sent to one or more law enforcement or | |||||||||||
| regulatory agencies that have jurisdiction over that matter. You can | |||||||||||
| file a complaint with the IFCC at: | |||||||||||
| http://www.ifccfbi.gov/index.asp | |||||||||||
| Based on the information you provided, it would also be in your best | |||||||||||
| interest to contact authorities in your area and where the seller | |||||||||||
| resides. At their request, we will gladly help law enforcement with any | |||||||||||
| inquiries they would have. | |||||||||||
| If you do contact a law enforcement officer, please let the officer know | |||||||||||
| that eBay would be pleased to cooperate in the investigation and ask the | |||||||||||
| officer to contact us. He or she can contact us by visiting the link | |||||||||||
| below: | |||||||||||
| http://pages.ebay.com/help/confidence/isgw-fraud-ebays-role.html | |||||||||||
| and clicking the "report information to eBay" link on that page. | |||||||||||
| To find the name of a local law enforcement officer that can help you, | |||||||||||
| please refer to the following address: | |||||||||||
| www.usacops.com | |||||||||||
| If you are unable to resolve the transaction after taking the steps | |||||||||||
| cited above, please file a Fraud Alert with eBay. A Fraud Alert can be | |||||||||||
| filed between 30 and 60 days after the end of the listing. To file a | |||||||||||
| Fraud Alert: | |||||||||||
| 1. Select the "Help" button at the top of most eBay pages. | |||||||||||
| 2. Select the following Topics when the Help window appears: | |||||||||||
| Safe Trading > If Something Goes Wrong... > Buyer Protection Program > | |||||||||||
| Buyer Protection Program | |||||||||||
| 3. Select the "Fraud Alert" link from the " Buyer Protection Program" | |||||||||||
| page and follow the instructions provided. | |||||||||||
| The Fraud Alert acts as: | |||||||||||
| 1. An online forum for buyers and sellers to resolve transactions. | |||||||||||
| 2. A venue to allow buyers to file a formal complaint with eBay | |||||||||||
| regarding a seller's activities on the eBay site. | |||||||||||
| 3. The initial step toward filing a Protection Claim. | |||||||||||
| After you have filed a Fraud Alert, you will be contacted with | |||||||||||
| information about how to file a Protection Claim. Through the Protection | |||||||||||
| Claim program, you may be able to receive partial reimbursement of up to | |||||||||||
| $200.00 (less $25.00 to cover processing costs). More information about | |||||||||||
| the Protection Claim program, including eligibility requirements, can be | |||||||||||
| found at: | |||||||||||
| http://pages.ebay.com/help/confidence/isgw-fraud-claim-requirements.html | |||||||||||
| If you need any additional information, remember our help pages are | |||||||||||
| filled with helpful information. You can locate our help pages, by | |||||||||||
| clicking on this link: | |||||||||||
| http://pages.ebay.com/help/index.html | |||||||||||
| Here you will find answers to most questions. This pages will give you | |||||||||||
| the answers you need, or route you to people who can assist you with | |||||||||||
| your specific concerns. | |||||||||||
| Thank you for using eBay and have a great day. | |||||||||||
| Regards, | |||||||||||
| Luigi | |||||||||||
| eBay PowerSeller | |||||||||||
| Trust & Safety | |||||||||||
| ______________________________ | |||||||||||
| eBay | |||||||||||
| Your Personal Trading Community (tm) | |||||||||||
| ******************************************* | |||||||||||
| Important: eBay will not ask you for sensitive personal information | |||||||||||
| (such as your password, credit card and bank account numbers, Social | |||||||||||
| Security numbers, etc.) in an email. Learn more account protection tips | |||||||||||
| at: | |||||||||||
| http://www.pages.ebay.com/help/account_protection.html | |||||||||||
| _____________________________________________ | |||||||||||
| For our latest announcements, please check: | |||||||||||
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| In order to better serve you, we'd like to occasionally | |||||||||||
| request feedback on our service. If you would rather | |||||||||||
| not participate, please click on the link below and send | |||||||||||
| us an email with the word "REMOVE" in the subject line. | |||||||||||
| If that does not work, please send an email to the | |||||||||||
| email address below. Your request will be processed | |||||||||||
| within 5 days. | |||||||||||
| mailto:cssremove@ebay.com | |||||||||||
| ******************************************* | |||||||||||
| Original Message Follows: | |||||||||||
| ------------------------- | |||||||||||
| From: michail1 <michail1@aol.com> | |||||||||||
| To: eBay Customer Support <rswebhelp@ebay.com> | |||||||||||
| Subject: FR%X10258 Buyer Purchase Protection [A33 #US US +00 $US ?01 | |||||||||||
| -00] | |||||||||||
| Form Message %44453% 082199 | |||||||||||
| Subject: FR%X10258 Buyer Purchase Protection [A33 #US US +00 $US ?01 | |||||||||||
| -00] | |||||||||||
| User Feedback: 464 | |||||||||||
| User State: ?01 | |||||||||||
| Browser Info: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET | |||||||||||
| CLR 1.1.4322) | |||||||||||
| Topics > Safe Trading > Pay Confidently > > Buyer Purchase Protection; | |||||||||||
| 64.122.98.114; | |||||||||||
| Reporting member: michail1 464 | |||||||||||
| Member being reported: stp21088uo 18 | |||||||||||
| Buyer Status: 1 | |||||||||||
| Item number: 3805373498; US !12200! 122000 | |||||||||||
| Payment Method: Other Money Order | |||||||||||
| Date of Payment: 03/23/04 | |||||||||||
| Dispute Resolution: None used | |||||||||||
| Seller Contact: No-The sellers phone number is incorrect | |||||||||||
| Customer concern: Major camera scam. I have reported to tradesafe and | |||||||||||
| spoken to several ebay representatives. Www.Michail.Com -- click on | |||||||||||
| SCAM.htm to see the entire scam and the eBay user ids involved. I am | |||||||||||
| out $722 + $13.50 overnight shipping. I have no emails from them since | |||||||||||
| payment. I have the Bank of America Money Order receipt. Contact me | |||||||||||
| 206-920-6312 (The seller account is a hijacked account) | |||||||||||